Privacy Policy

Last Updated: September 17, 2026

OVERVIEW

Von Baron Music (“Von Baron Music,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or making a purchase from Von Baron Music Store (the “Site”).

This Privacy Policy explains how we collect, use, store and share personal information when you visit the Site, create a customer account, make a purchase, access digital products, contact us, participate in a Video Exchange Drum Lesson, or otherwise use our products and services.

By using the Site, you acknowledge the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with the Site and which products or services you use.

We may collect the following categories of information.

Account and Contact Information

When you create an account, make a purchase, contact us, or otherwise interact with the Site, we may collect information such as:

  • Name
  • Email address
  • Billing address
  • Telephone number, when provided
  • Customer account information
  • Username and account-related information
  • Communications you send to us

We use this information to create and maintain customer accounts, provide purchased products and services, communicate with customers and provide customer support.

Order and Purchase Information

When you make a purchase, we may collect and maintain information including:

  • Products or services purchased
  • Order number
  • Order date
  • Order status
  • Purchase amount
  • Billing information
  • Payment method used
  • Customer account associated with the purchase
  • Digital download permissions and related access information
  • Membership or digital-content access associated with the purchase

We use this information to process and fulfill orders, provide access to purchased products, maintain purchase records, provide customer support, prevent fraud and comply with applicable accounting, tax and legal obligations.

Payment Information

Payments are processed through third-party payment providers.

Depending on the payment method you select, transaction information may be provided to payment processors such as Stripe, PayPal or other payment providers available through the Site.

Von Baron Music does not need to receive or store your complete payment-card number in order to operate the store when your payment is processed by these payment providers.

Payment providers process your information according to their own privacy policies and terms.

Device and Website Usage Information

When you visit the Site, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate geographic information derived from an IP address
  • Pages and products viewed
  • Referring website or source
  • Date and time of visits
  • Interactions with the Site
  • Cookie and similar technology information

This information may be used to operate and secure the Site, diagnose technical problems, understand how visitors use the Site and improve our products, website and customer experience.

2. INFORMATION RELATED TO DIGITAL PRODUCTS

Von Baron Music sells digital products and services including online drum courses, lesson packs, Interactive Drum Practice Apps, downloadable audio tracks, practice tracks, e-books, PDFs and other educational materials.

When you purchase or access these products, we may process information relating to:

  • Your customer account
  • Products you have purchased
  • Membership or access permissions
  • Download permissions
  • Download or access activity where recorded by our systems
  • Account login and authentication information
  • Technical information necessary to provide or secure access

We use this information to provide purchased content, maintain customer access, troubleshoot problems, prevent unauthorized access or account sharing and provide customer support.

3. VIDEO EXCHANGE DRUM LESSONS

If you purchase a Video Exchange Drum Lesson, you may voluntarily provide additional information and content such as:

  • Video recordings
  • Audio recordings
  • Written questions or comments
  • Information about your drumming, practice or musical goals
  • Other materials you choose to submit for the lesson

We use these materials to provide your personalized lesson, feedback and related customer support.

Your submitted lesson materials remain yours. Submission of these materials gives Von Baron Music permission to access, view, store and use them as reasonably necessary to provide the service you purchased.

We will not use private Video Exchange lesson submissions publicly for advertising, social media, promotional videos or similar purposes without your permission.

4. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Operate and maintain the Site
  • Create and manage customer accounts
  • Process and fulfill purchases
  • Provide access to courses and other purchased digital products
  • Provide downloadable products
  • Provide Interactive Drum Practice Apps and tools
  • Provide Video Exchange Drum Lessons
  • Send order confirmations and other transactional communications
  • Respond to customer questions and provide support
  • Maintain records of purchases and customer access
  • Diagnose technical problems
  • Protect customer accounts and the Site
  • Detect or prevent fraud, abuse and unauthorized access
  • Analyze and improve the Site and our products
  • Send marketing communications where permitted and consistent with your choices
  • Comply with accounting, tax, legal and regulatory requirements
  • Establish, exercise or defend legal rights when necessary

We do not use personal information for purposes materially unrelated to those described in this Privacy Policy without an appropriate legal basis or, where required, your consent.

5. HOW WE SHARE PERSONAL INFORMATION

Von Baron Music does not sell your personal information.

We may share or make personal information available to service providers when reasonably necessary to operate our business and provide our products and services.

These may include providers involved in:

  • Website hosting
  • Ecommerce and website functionality
  • Payment processing
  • Email delivery
  • Customer account and membership functionality
  • Website security and fraud prevention
  • Analytics
  • Cookie and consent management
  • Technical support and website maintenance
  • Other services necessary to operate the Site

We provide or permit access only to information reasonably necessary for the applicable service.

We may also disclose information when reasonably necessary to comply with applicable laws, regulations, court orders or other lawful requests, to protect our legal rights, to investigate suspected fraud or abuse, or to protect the security of the Site or our customers.

6. THIRD-PARTY PAYMENT SERVICES

Purchases may be processed through third-party payment services such as Stripe, PayPal or other payment providers made available through the Site.

These providers may collect and process information necessary to complete your transaction, prevent fraud and comply with their legal obligations.

Their processing of personal information is governed by their own privacy policies.

Von Baron Music does not control the privacy practices of independent payment providers.

7. COOKIES AND SIMILAR TECHNOLOGIES

The Site uses cookies and similar technologies.

Cookies are small files or pieces of information stored on or associated with your device when you visit a website.

Some cookies are necessary for the Site and online store to function properly. For example, cookies may be used to:

  • Maintain shopping-cart functionality
  • Keep customers logged in
  • Remember account or website preferences
  • Maintain website security
  • Process checkout and purchases
  • Provide purchased content
  • Maintain customer sessions

These essential cookies may be necessary for the Site to provide services you request.

Other cookies or similar technologies may be used for purposes such as:

  • Website analytics
  • Measuring website performance
  • Understanding how visitors use the Site
  • Marketing or advertising, where applicable
  • Embedded third-party content

Where required by applicable law, non-essential cookies and similar technologies will be used according to your consent choices.

Our cookie-consent system may allow you to accept, reject or manage categories of non-essential cookies.

You may also be able to manage cookies through your browser settings. Blocking certain essential cookies, however, may prevent parts of the Site, customer accounts, shopping cart or checkout from functioning properly.

8. ANALYTICS

We may use analytics services, including Google Analytics or similar services, to understand how visitors use the Site and to improve website performance, content and customer experience.

Analytics services may collect information such as pages visited, interactions, device information, approximate location derived from an IP address, referral source and other website-usage information.

Where consent is legally required for analytics technologies, these technologies will be used according to your consent preferences.

Third-party analytics providers process information according to their own privacy policies.

9. EMBEDDED AND THIRD-PARTY CONTENT

Some pages may contain embedded content or functionality provided by third parties, such as videos, payment services, social-media features or other external services.

For example, pages containing embedded videos may interact with the service providing the video when the content is loaded or played.

Third-party services may collect information according to their own privacy policies and technologies.

Where required, third-party content that uses non-essential tracking technologies may be subject to your cookie-consent preferences.

10. EMAIL COMMUNICATIONS AND MARKETING

We may send transactional emails necessary to operate the store and provide purchased products, including:

  • Order confirmations
  • Payment-related notifications
  • Account information
  • Product-access information
  • Customer-support communications
  • Important notices concerning products you purchased

These transactional messages are different from optional marketing communications.

If you subscribe to marketing emails, newsletters, product announcements or promotional communications, we may use your email address to send those communications.

You may unsubscribe from marketing emails using the unsubscribe option included in those messages or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional or customer-service messages relating to purchases or your account.

11. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing customer accounts and purchased products, maintaining business and transaction records, resolving disputes, preventing fraud, and satisfying accounting, tax and legal requirements.

Different types of information may be retained for different periods.

For example, order information may need to be retained for accounting, tax, legal or recordkeeping purposes even after other account information is deleted.

Information associated with ongoing access to purchased digital products may also need to be retained for as long as necessary to recognize the customer’s purchase and provide that access.

Where information is no longer reasonably required, we may delete or anonymize it in accordance with our systems, policies and applicable law.

12. SECURITY

We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of their account passwords and login credentials.

If you believe your customer account or personal information has been compromised, please contact us.

13. CHILDREN’S PRIVACY

The Site and products are not directed toward children for the purpose of collecting their personal information.

We do not knowingly collect personal information directly from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

14. YOUR PRIVACY RIGHTS

Depending on where you live and the laws applicable to you, you may have rights concerning your personal information.

These rights may include the ability to request:

  • Access to personal information we hold about you
  • Correction of inaccurate personal information
  • Deletion or erasure of certain personal information
  • A copy or portability of certain personal information
  • Restriction of certain processing
  • Objection to certain processing
  • Withdrawal of consent where processing is based on consent

These rights are subject to applicable legal requirements and exceptions.

For example, we may need to retain certain transaction information even after a deletion request when retention is required for accounting, tax, fraud-prevention, contractual or legal purposes.

Deleting information associated with a customer account may also affect our ability to provide account-based digital products, downloads or other services associated with that account.

To make a privacy request, please contact:

vonbaron@vonbaronmusic.com

We may need to verify your identity before completing certain privacy requests.

15. EEA, UK AND OTHER PRIVACY RIGHTS

If applicable privacy law requires us to identify a legal basis for processing your personal information, the applicable basis may include:

  • Your consent
  • Performance of a contract with you, including providing products you purchase
  • Compliance with legal obligations
  • Our legitimate interests in operating, protecting and improving our business and services, where those interests do not override applicable rights
  • Other legal bases permitted by applicable law

Where processing is based on consent, you may withdraw that consent subject to applicable law.

Residents of jurisdictions providing additional privacy rights may contact us using the information below to exercise those rights.

16. INTERNATIONAL DATA PROCESSING

Von Baron Music operates from Japan, while some of the service providers and technologies used to operate the Site may process or store information in other countries.

As a result, personal information may be processed outside the country or region where you live.

Where applicable law requires safeguards or other measures for international transfers of personal information, we will take reasonable steps to use appropriate protections.

Third-party service providers are also responsible for handling information according to their applicable privacy obligations and policies.

17. SALE OF PERSONAL INFORMATION

Von Baron Music does not sell personal information for money.

If applicable privacy laws define “sale,” “sharing,” or targeted advertising more broadly than an ordinary sale for money, we will provide any notices, choices or consent mechanisms required by applicable law for the technologies we actually use.

18. EXTERNAL LINKS

The Site may contain links to websites or services operated by third parties.

This Privacy Policy applies to Von Baron Music and this Site. It does not govern independent third-party websites.

We encourage you to review the privacy policies of third-party services you choose to visit or use.

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our products, website, technologies, service providers, business practices or applicable legal requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

Material changes may also be communicated through the Site or other appropriate methods when required.

20. QUESTIONS, REQUESTS AND COMPLAINTS

If you have questions about this Privacy Policy, our privacy practices, or personal information associated with your account, or if you wish to exercise an applicable privacy right, please contact:

Von Baron Music
662-0092
Hyōgo Nishinomiya
Koshikiiwacho 7-23
Japan
Phone: 090-2809-3786
Email: vonbaron@vonbaronmusic.com

If you believe your privacy rights have not been appropriately addressed, you may also have the right to contact the privacy or data-protection authority applicable to your location.

For matters relating to personal information protection in Japan, the relevant supervisory authority is the Personal Information Protection Commission of Japan.